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Buy Now Pay Later available!

Introducing SmileNow by DentiCare, a sophisticated Buy Now Pay Later service designed for dental practices and patients.

What are the benefits for my practice?

- Increase treatment acceptance, eliminate payment risks and enjoy practice productivity gains.
- Payment plans between $250 and $2000 with full payment to your practice.
- DentiCare Provider Merchant fee discounted to rate of 4.9%.

What are the benefits for my patients?

- No set up fees.
- No deposit required and no transaction fees.
- No credit or finance checks.
- 50% longer terms than other products – weekly or fortnightly payment frequency.

SmileNow Payment Plan criteria

Minimum payment plan amount of $250.
Maximum payment plan amount of $2,000.
Payment plan term of 12 to 20 weeks.
Weekly or fortnightly instalments.

12 month discount for all practices until 2023 at 4.9%

Plan Amount	Term	Fee Percentage
$250 – $1000	12 weeks	~~5.9%~~ 4.9%
$1001 – $1500	16 weeks	~~6.9%~~ 4.9%
$1,501 – $2000	20 weeks	~~7.9%~~ 4.9%

What Happens Next?

Once your practice confirms terms of use, we'll be in touch to schedule a chat with your Account Manager and you'll receive a copy of the SmileNow Getting Started Guide.

Terms of Use

Terms Agreement

SmileNow Terms Agreement

New to DentiCare? Click here to get started.

DentiCare

Provider Service Agreement Terms and Conditions - Australian Dental Practices

This agreement and its terms and conditions are to ensure the parties engaged in working together under this agreement understand the function and application of the DentiCare Payment Solutions service, and to provide clarity for each party in executing their responsibilities and obligations in the business relationship. Please read these terms and conditions before signing. Should you have any questions or require clarification of any of these terms and conditions, please contact DentiCare at providerrelations@denticarepayplans.com.au or call 1300 633 472 to speak with your DentiCare Support Specialist.

1.0 Description of the DentiCare Service

1.0 Description of the DentiCare Service
1.1 DentiCare Payment Solutions is a payments, collections and managed service provider facilitating individual or recurring debit and credit transactions for bank accounts, debit card accounts and credit card accounts.
1.2 DentiCare will debit and collect payments on behalf of a DentiCare payment plan provider (i.e. the dental practice) from the provider’s responsible party for payments, patient or customer as directed by the provider, the provider’s responsible party for payments, patient or customer.
1.3 Funds collected by DentiCare on behalf of the provider will be held in a trust account until cleared, available and due to be paid to the provider.
1.4 The DentiCare service will be provided, administered and managed by digital solutions such as online portals, tablet and mobile applications and emails.
1.5 The DentiCare service may change from time to time due to market conditions, technological or operational requirements, third party payments platform compliance or regulatory and legal compliance to provide the DentiCare service effectively. If changes to the DentiCare service are made, you will be notified in writing.

2.0 DentiCare Provider Account

2.1 A DentiCare provider account will be established for each dental practice location and/or dental practitioner and/or dental practice business owner (i.e. entity or sole trader) as determined by DentiCare in order to provide the payment plan service.
2.2A DentiCare provider account will enable you to access and provide the DentiCare payment plan services for you and your responsible parties, patients and customers.
2.3 Each DentiCare provider account is subject to the service fees relevant to a provider’s selected account tier level.
2.4 Each DentiCare provider account is subject to the terms and conditions of this agreement.

3.0 Representations and Warranties

By entering into this agreement, you warrant and confirm that you are:
3.1 An incorporated registered entity, trustee or sole trader and conducting a business.
3.2 An authorised representative of the business entering into this agreement.
3.3 Legally qualified, authorised and licensed where applicable to conduct your business and provide its products and services to its patients, customers or consumers.
3.4 You are not currently or are not likely to be declared insolvent or bankrupt, and, if in the event you do become insolvent or bankrupt you will notify DentiCare within 48 hours.
3.5 You will comply with all relevant anti-corruption, anti-bribery, anti-money laundering and counter-terrorism financing acts and laws.

4.0 Engagement and Term

4.1 By becoming a DentiCare Payment Plan Provider you agree to appoint and retain DentiCare as your exclusive payment service provider in respect to ongoing direct debit payment plans, subject to the terms and conditions of this agreement.
4.2 This agreement and term will commence on the date your DentiCare provider registration form has been validated and your DentiCare payment plan account established and will continue until terminated.
4.3 Your DentiCare payment plan account term is 12 months and will automatically renew upon the annual anniversary date unless terminated, subject to Clause 21 Termination, in writing 60 days prior to an anniversary date.
4.4 Your DentiCare payment plan account will be reviewed upon each 12 month anniversary period for the purpose of commercial engagement quality and control standards.

5.0 DentiCare Payment Plans

5.1 DentiCare payment plans will be managed by way of a direct debit request in accordance with the Australian Payments Network Bulk Electronic Clearing System or New Payments Platform (www.auspaynet.com.au/resources/direct-entry) (https://nppa.com.au) or by way of a direct debit authorisation in accordance with the Reserve Bank of Australia Credit Cards Regulatory Framework (www.rba.gov.au/payments-and-infrastructure/credit-cards/regulatory-framework.html) and Payment Card Industry Security Standards Council (www.pcisecuritystandards.org/pci_security/standards_overview).
5.2 You, as a DentiCare Payment Plan Provider, acknowledge that DentiCare payment plans:
5.2.1 are subject to the DentiCare direct debit request service agreement, direct debit authorisation and the DentiCare payment plan agreement.
5.2.2 are to be established by way of paper format, digital document format, digital application or detailed voice recording as directed by DentiCare.
5.2.3 will only be established when completed in full and containing accurate valid responsible party details and accurate valid bank account, debit card account or credit card account details.
5.3 You, as a DentiCare Payment Plan Provider, acknowledge that:
5.3.1 the DentiCare provider and responsible party for payments are the initiating parties of a DentiCare payment plan and it is the responsibility of the provider and responsible party to provide accurate and valid details within a payment plan application.
5.3.2 a DentiCare payment plan application containing inaccurate or invalid details will be declined or placed in pending status and the provider and/or responsible party will be required to provide correct details.
5.3.3 DentiCare will, when required at is discretion, make contact and communicate with a provider and responsible party to clarify, validate or update any of the details within a DentiCare payment plan.
5.3.4 a third-party consumer credit product (other than a credit card) or third-party consumer buy now pay later products cannot be used in conjunction with a DentiCare payment plan (i.e. a loan to pay a deposit).
5.3.5 the DentiCare direct debit request service agreement or direct debit authorisation and DentiCare payment plan agreement are confidential agreements between DentiCare and the responsible party for payments as detailed within each DentiCare payment plan.
5.3.6 a DentiCare payment plan and the details within cannot be used by any other person, company or institution and any transaction conducted by any other person, company or institution in relation to a DentiCare payment plan is a breach of this agreement.
5.3.7 a responsible party may only enter into one DentiCare payment plan per treatment at any given time except when approved by DentiCare.
5.3.8 in the event a responsible party is approved to enter into more than one DentiCare payment plan an affordability assessment may be required prior to processing an additional DentiCare payment plan.
5.3.9 in the event a responsible party or any other person makes a payment to you in relation to a DentiCare payment plan, you are required to notify DentiCare in writing immediately and provide details to ensure the relevant payment plan amounts balance.
5.3.10 DentiCare payment plans cannot be altered in the first 90-day period by a provider or responsible party other than by way of amendment application submission by the provider, and if a payment plan is amended relevant service fees will apply to the provider and/or responsible party.
5.3.11 in the event a responsible party is unable to honour their financial commitment and make payments as per their payment plan schedule, financial assistance may be provided to the relevant responsible party at the discretion of DentiCare and financial assistance fees and charges will apply.
5.4 DentiCare reserves its rights to reject any DentiCare payment plan if it does not comply with all or any of the DentiCare agreements or terms and conditions.

6.0 Payment Plan Amounts

6.1 A total payment plan amount for a DentiCare payment plan is limited to a maximum of $12,000.
6.2 A total payment plan amount for a DentiCare payment plan is limited to a minimum of $250.
6.3 A monthly payment plan amount for a DentiCare payment plan is limited to a maximum of $500 per month and includes aggregated weekly and fortnightly amounts.
6.4 A monthly payment plan amount for a DentiCare payment plan is limited to a minimum of $50 per month and includes aggregated weekly and fortnightly amounts.
6.5 Payment plan amounts may be subject to weekly, fortnightly and monthly debiting frequency requirements as directed by DentiCare.
6.6 DentiCare may vary or extend payment plan amounts at its discretion and if so, service fees will apply.

7.0 Payment Plan Term

7.1 A payment plan term for a DentiCare payment plan is limited to a maximum of 24 months.
7.2 A payment plan term for a DentiCare payment plan is limited to a minimum of 2 months.
7.3 DentiCare payment plans with a total payment plan amount of $2,000 or less are limited to a maximum term of 12 months.
7.4 DentiCare may vary or extend payment plan terms at its discretion and if so, service fees will apply.

8.0 Payment Plan Deposit Amount

8.1 A DentiCare payment plan deposit amount must be paid to DentiCare or to you, as directed by DentiCare, prior to treatment commencement and prior to submitting a DentiCare payment plan application.
8.2 A minimum payment plan deposit amount of 20% of the total treatment fee amount is required for all payment plans for dental treatment.
8.3 A minimum payment plan deposit amount of $500 is required for bona fide orthodontic treatment.
8.4 Accepted payment methods for payment plan deposit amounts are limited to bank account direct debit transfers to DentiCare or debit/credit card payments to DentiCare or to you, the provider, as directed by DentiCare.
8.5 Third party credit/finance solutions cannot be used to pay a payment plan deposit amount.
8.6 Deposit advance funding and/or invoice factoring, provided by DentiCare or its affiliated partner, may be used to pay a payment plan deposit amount and may be subject to additional terms and conditions.
8.7 DentiCare may vary deposit amount requirements from time to time based on risk-based actuarial assessment and if so you be provided 60 days notice in writing.

9.0 Payment Plan Amendments

9.1 A DentiCare payment plan amendment request must be submitted to DentiCare at least two business days prior to a direct debit date.
9.2 A DentiCare payment plan amendment request is subject to the minimum and maximum terms, limitations and exclusions as outlined in clauses 5, 6, 7, & 8.
9.3 In the event a DentiCare payment plan is in arrears a payment plan increase amendment request will be declined.
9.4 Payment plan amendments are subject to service fees.

10.0 Know Your Customer Requirements & Customer Affordability

10.1 As a DentiCare payment plan provider you acknowledge that you have a responsibility to appropriately identify each responsible party entering into a DentiCare payment plan and ensure valid details are provided to DentiCare. For further information visit (www.austrac.gov.au/individuals/why-you-might-be-asked-id).
10.2 As a DentiCare payment plan provider you acknowledge you have a responsibility to determine suitability and affordability for your treatment, services or products with each responsible party, patient or customer.
10.3 DentiCare reserves the right to confirm or validate the identity and payment method details and/or assess and confirm affordability with any responsible party, patient or customer relative to any payment plan as part of the payment plan application process.
10.4 In the event a payment plan deposit amount or payment plan establishment/set up fee fails during the payment plan application process, DentiCare may decline the payment plan in part or in full and/or not apply the DentiCare payment assurance.

11.0 Provider Payments

11.1 Provider payment schedule notification for each payment plan will be provided to you by email or by the DentiCare provider portal.
11.2 Payments to you will be made on one of the following payment cycles:
11.2.1 the 1st day of each month, or.
11.2.2 the 15th day of each month, or.
11.2.3 the 1st day of each month and the 15th day of each month.
11.3 Upon each payment to you, remittance advice will be provided by email or by the DentiCare provider portal.
11.4 Provider payments will be made after a minimum 15 day period has elapsed between a scheduled payment plan debit date and a scheduled payment plan payment credit date.
11.5 Provider payments will be in monthly disbursement cycles including payment plans with a frequency of weekly or fortnightly debits, which will be aggregated and rounded to the monthly disbursement amount.
11.6 In the event a scheduled provider payment falls on a non-banking day the payment will reschedule for the immediate next banking day.
11.7 Additional responsible party payments made to DentiCare separate to the intended payment schedule may not be applied to a provider payment schedule and if applied will be at the discretion of DentiCare.
11.8 In the event DentiCare overpays you for any reason (i.e treatment, service or product not provided) an overpayment correction notice will be issued to you and relative funds direct debited from your bank account linked to your DentiCare provider account.

12.0 DentiCare Payment Assurance

12.1 The DentiCare payment assurance when applicable is limited to a maximum of $9,000 for an individual payment plan.
12.2 The DentiCare payment assurance will be applicable to a DentiCare payment plan when:
12.2.1.1 at the time of payment plan inception, a payment plan is compliant with the DentiCare direct debit request service agreement or direct debit authorisation and the DentiCare payment plan agreement.
12.2.1.2 a payment plan is submitted and processed to completion and responsible party and payment method details are validated and confirmed.
12.2.1.3 treatment, services or product or part thereof has been provided as reasonably expected.
12.2.1.4 there is no material breach of this agreement by the provider at any time during the term of a payment plan.
12.3 The DentiCare payment assurance may not be applicable to a DentiCare payment plan:
12.3.1 in the event of death, permanent incapacitation, personal insolvency part nine or part ten debt agreement or bankruptcy of a responsible party for payments, patient or customer.
12.3.2 in the event of a dispute between the provider and a responsible party for payments, patient or customer relative to the supply of the provider’s treatment, services or products and relative fees and charges.
12.3.3 in the event a provider does not provide relative treatment, services or products information to DentiCare for the purposes of dispute resolution between the provider and responsible party, patient or customer.
12.3.4 in the event a deposit payment debit or set up fee payment debit fails due to insufficient funds and an alternate or updated payment method is not provided by the responsible party, patient or customer.
12.4 In the event the DentiCare payment assurance is not applicable to a payment plan, DentiCare will, upon direction from the relevant provider, continue to manage the relevant payment plan to the extent reasonably possible, including escalated collections management, and any monies collected or recovered will be paid to the provider.

13.0 Service Fees

13.1 You, the provider, acknowledge and agree that:
13.1.1 in exchange for DentiCare providing its service, will pay DentiCare the service fees as outlined in the service fees schedule, registration form or any other document or communication outlining service fees.
13.1.2 in exchange for DentiCare providing its service, DentiCare will charge the provider’s responsible party, patient or customer service fees as outlined in the service fees schedule or any other document or communication outlining service fees.
13.2 You acknowledge that fees and charges owed to DentiCare by the provider will be direct debited from the provider’s same
nominated bank account used for provider payments.
13.3 You acknowledge that the services fees may be modified by DentiCare and if modified 60 days written notice will be provided to you in writing by email or the DentiCare provider portal.

14.0 Suspension

14.1 DentiCare may suspend the services it provides to the provider if DentiCare is of the reasonable opinion the provider has materially breached any part of this agreement.
14.2 DentiCare may suspend the services it provides with immediate effect in writing if the provider attempts to use or does use the DentiCare service in a fraudulent, unlawful or unconscionable manner.
14.3 In the event of a dispute between a provider and a responsible party, patient or customer relative to the supply of the provider’s treatment, services or products and associated fees and charges the relative payment plan may be suspended and reactivated or renewed upon dispute resolution.

15.0 Refunds to Responsible Parties

15.1 You acknowledge it is the responsibility of the provider to notify DentiCare in writing in the event of a refund payment request for a responsible party, patient or customer including providing full details of the responsible party, patient or customer and refund amount requested.
15.2 A refund to a responsible party or customer will only be processed when DentiCare is holding the relative debit payment to be refunded in the DentiCare trust account and the relative debit payment has not been processed for payment to the provider or already paid to the provider.
15.3 Refunds to a responsible party, patient or customer will only be paid to the original bank account or debit card account or credit card account from which the relative debit payment to be refunded was debited.

16.0 Dishonors and Disputes

16.1 In the event the provider’s responsible party, patient or customer debit payment dishonors or fails DentiCare will:
16.1.1 notify the relevant responsible party, patient or customer of the dishonored failed debit payment by way of SMS messaging, email notification, telephone contact or the DentiCare mobile App.
16.1.2 notify the provider of the relevant dishonored failed debit payment.
16.1.3 provide its services, including over the phone payments and the rescheduling of debit payments, to the extent reasonably possible relative to the provider’s subscription service level.
16.2 Dishonored failed payment or reprocessing fees will be charged to the provider’s responsible party, patient or customer.
16.3 Dishonored failed payment or reprocessing fees may be charged to the provider in the event of a provider directed or provider scheduled debit payment that dishonors or fails.
16.4 In the event the provider’s responsible party, patient or customer disputes a debit payment DentiCare will:
16.4.1 notify the provider of the relevant responsible party, patient or customer and disputed debit payment/s.
16.4.2 provide its services to the extent reasonably possible to assist in dispute resolution on behalf of the provider.
16.4.3 notify the provider by email or your DentiCare provider portal prior to a disputed debit payment reversal transaction.
16.5 In the event of a dispute DentiCare may suspend payments or payment plans and may reactivate payments or payment plans upon dispute resolution.
16.6 In the event of a dispute involving DentiCare whereby DentiCare is found to not be in breach of its agreements and/or obligations, associated costs such as administration or legal costs may be recovered from the provider and/or the responsible party.

17.0 Chargebacks

17.1 You acknowledge that when a chargeback event occurs DentiCare will:
17.1.1 notify you by email or DentiCare provider portal prior to a chargeback reversal transaction.
17.1.2 not engage in a transaction dispute between a provider and its responsible party, patient or customer except to the extent in providing evidence or supporting documentation in relation to relative disputed transaction/s.
17.2 Chargebacks may be actioned and processed using your nominated bank account for a period of up to 12 months after the date of the original debit transaction.
17.3 Transaction or service fees may apply to chargebacks.

18.0 Force Majeure

18.1 In the event DentiCare or the provider are prevented, delayed or unable in performing its obligations under this agreement in part or in full by an event of Force Majeure the effected party, being DentiCare or the provider, will be excused to the extent the party is prevented, delayed or unable to perform its obligations under this agreement.
18.2 For the purpose of this agreement an event of Force Majeure means the occurrence of circumstances beyond the reasonable control of DentiCare or the provider including:
18.2.1 a physical natural disaster including fire, flood, lightning or earthquake;
18.2.2 war or other state of armed hostilities (whether war is declared or not), insurrection, riot, civil commotion, act of public enemies including cyber-attack, national emergency (whether in fact or in law) or declaration of martial law;
18.2.3 epidemic, pandemic or quarantine restriction, including compliance with any lawful direction or order by an authority in connection with an epidemic, pandemic or quarantine restriction; and
18.2.4 law taking effect after the date of this document.

19.0 Privacy

19.1 DentiCare may collect personal and business information from the provider and the providers responsible party, patient or customers to provide and facilitate the DentiCare service.
19.2 DentiCare may disclose personal and business information as necessary:
19.2.1 to our external service providers that provide services for the purpose of business, on a confidential basis, for example providers of administrative or other services, including in some cases to service providers that are not located in Australia.
19.2.2 to regulators and authorities if the law requires or permits us to do so, for example for law enforcement.
19.2.3 to our advisers and any party considering acquiring an interest in our business on condition that we will ensure that such third party is bound by an appropriate confidentiality agreement.
19.2.4 to our related body corporate as required to provide the DentiCare services.
19.3 DentiCare will, other than when necessary to provide the DentiCare services, keep all personal and business information private and confidential.

20.0 Indemnity

20.1 You agree to indemnify, release and hold DentiCare harmless from and against all liability, damages, actions or claims and losses in the event of:
20.1.1 any failure by the provider or responsible party, patient or customer to provide DentiCare correct and valid information.
20.1.2 any dispute arising between the provider and the responsible party, patient or customer relative to the supply of the treatment, services or products and relative fees and charges.
20.1.3 any failure by the provider or responsible party, patient or customer in relation to the provision of relative treatment, services or products.
20.1.4 any failure by DentiCare to provide its services by direction of law including Australian Consumer Law, Competition and Consumer Act and Australian Competition & Consumer Commission directives or requirements.
20.1.5 any failure by DentiCare to provides its services in relation to the failure of a third party solutions providers including but not limited to the Australian Payments Network Direct Entry, Oracle NetSuite ERP, Credit Card Processing Agents and Telecommunication & Online Service Providers.

21.0 Termination

21.1 This agreement may be terminated by DentiCare or the provider at any time for any reason in writing and subject to 60 days notice.
21.2 DentiCare may terminate this agreement with immediate effect in writing if the provider attempts to use or does use the DentiCare service in a fraudulent, unlawful or unconscionable manner or is in material breach of this agreement.
21.3 DentiCare or the provider may terminate this agreement with immediate effect in writing if an insolvency event occurs in respect of the provider.
21.4 In the event of termination:
21.4.1 you will not be permitted to submit payment plans or amend existing payment plans by way of increase amounts or term from the date of termination notification.
21.4.2 your provider account will remain open and active until all payment plans (debits and credits) are fully executed and relative service fees paid in full.
21.4.3 any monies owed to the provider by DentiCare and any monies owed to DentiCare by the provider remain payable in accordance with this agreement.

22.0 General

DentiCare and the DentiCare Payment Plan Provider acknowledge and agree that:
22.1 This Agreement is governed by the laws of the state of Queensland.
22.2 DentiCare and the provider, failing any alternative dispute resolution attempts, submit to the non-exclusive jurisdiction of the Courts of Queensland for resolution of any disputes.
22.3 If any part of this Agreement is held to be deemed illegal or invalid, then that part shall be severed and the remainder of this Agreement shall remain in full force and effect.
22.4 DentiCare reserves the right to make amendments and modifications to this agreement and if so 60 days written notice will be provided.
22.5 DentiCare will meet all its regulatory and compliance obligations including the Corporations Act 2001, Australian Consumer Law.
22.6 A DentiCare payment plan will not constitute a contractual agreement between a provider and a responsible party, patient or customer relative to the supply and provision of the provider’s treatment, services or products. It is the responsibility of the provider to establish any contractual agreements with a responsible party, patient or customer relative to the supply of the provider’s treatment, services or products.

23.0 Definitions

‘We’/’Us’/’Our’ means Payment Advantage Pty Ltd ABN 99 107 018 182 trading as DentiCare Payment Solutions, DentiCare Payment Plans or DentiCare.
‘DentiCare Provider’ and/or ‘Provider’ and/or ‘You’/’Your’ means a doctor, practice, clinic and/or legal entity or appointed agent that is registered with DentiCare in order to establish DentiCare payment plans with its responsible party, patient or client.
‘DentiCare Provider Account’ means your account, all required account details and unique identifying number enabling you and your responsible party, patient or customer access to the DentiCare service.
‘DentiCare Payment Plan’ means the documents in paper or electronic form or voice recordings submitted to DentiCare detailing a responsible party, patient, customer, treatment fee, payment plan amount, payment plan term, payment plan debit amount, debit frequency and all other required detail within the payment plan form for the payment application, establishment and management.
‘DentiCare Direct Debit Request Service Agreement’ and ‘DentiCare Direct Debit Authorisation’ means the agreement between DentiCare and a responsible party that provides permission to draw funds from a responsible party’s nominated bank account or debit card or credit card account and sets forth the terms and conditions of the direct debit payment plan.
‘DentiCare Payment Plan Terms & Conditions’ means the agreement between DentiCare and the responsible party that sets forth a responsible party’s financial arrangement and commitment, and associated requirements.
‘Responsible Party’ means the person/s that accept your treatment, service or product and its associated fees and charges and payment plan term and amounts that is to be collected by DentiCare by way of scheduled direct debits and in turn disbursed to you.
‘Treatment Fee’ means the total amount payable by the responsible party to you for any relative treatment, service or product agreed to by you and your responsible party, patient or customer.
‘Deposit Amount’ means the monies paid to you or to DentiCare by a responsible party, patient or customer as partial or initial payment for a treatment, service or product.
‘Payment Plan Amount’ means the amount in dollars and cents detailed within the payment plan amount section of the payment plan application and is calculated as the treatment fee less the deposit amount.
‘Payment Plan Term’ means the total period and duration of the payment plan measured in weeks, fortnights, months or years.
‘Direct Debit Amount’ means the weekly, fortnightly, monthly or deposit amount to be debited from a responsible party’s nominated bank account or debit card or credit card account.
‘Disbursements to You’ and/or ‘Provider Payments’ means monies paid to your nominated bank account by DentiCare supported by remittance advice detailing each due payment to you.
‘Service Fees’ means the financial, management, administrative and collection service fees relating to each payment plan as per relevant service fee schedule including but not limited provider account fee, payment plan establishment/set up fee, verification fee, payment plan management fee, deposit advance/invoice factoring fee. Refer to relevant service fee schedule.
‘DentiCare Payment Assurance’ means the commitment of making payment to the provider for your treatment, services or product provided to a responsible party, patient or customer, by DentiCare.
‘Treatment Information’ means details of proposed, partially completed or completed treatment, product and/or service including dollar values, item numbers, timing of treatment and treating Doctor details, or greater detail when required by DentiCare.
‘Chargeback’ means a dispute or disagreement in relation to a debit payment by a responsible party, patient, customer, non- customer (i.e. bank account owner unauthorised use), banking institution or debit/credit card issuer resulting in a debit reversal from either DentiCare’s trust account or the provider’s nominated account for payments.

Contact

DentiCare Payment Solutions
ABN 99 107 018 182
Suite 302, 45 Lime St Sydney NSW 2000
Level 4, 26 Marine Pde Southport QLD 4215
25-06, 160 Robinson Rd Singapore 068914
Email welcome@denticarepayplans.com.au
Phone 1300 633 472

Header Book A Demo

Buy Now Pay Later available!

Introducing SmileNow by DentiCare, a sophisticated Buy Now Pay Later service designed for dental practices and patients.

What are the benefits for my practice?

What are the benefits for my patients?

SmileNow Payment Plan criteria

12 month discount for all practices until 2023 at 4.9%

What Happens Next?

Terms of Use

Terms Agreement

SmileNow Terms Agreement

New to DentiCare? Click here to get started.

Contact us

Welcome

Last step!

Header Book A Demo

Buy Now Pay Later available!

Introducing SmileNow by DentiCare, a sophisticated Buy Now Pay Later service designed for dental practices and patients.

What are the benefits for my practice?

What are the benefits for my patients?

SmileNow Payment Plan criteria

12 month discount for all practices until 2023 at 4.9%

What Happens Next?

Terms of Use

Terms Agreement

SmileNow Terms Agreement

New to DentiCare? Click here to get started.

DentiCare

Provider Service Agreement Terms and Conditions - Australian Dental Practices

1.0 Description of the DentiCare Service

2.0 DentiCare Provider Account

3.0 Representations and Warranties

4.0 Engagement and Term

5.0 DentiCare Payment Plans

6.0 Payment Plan Amounts

7.0 Payment Plan Term

8.0 Payment Plan Deposit Amount

9.0 Payment Plan Amendments

10.0 Know Your Customer Requirements & Customer Affordability

11.0 Provider Payments

12.0 DentiCare Payment Assurance

13.0 Service Fees

14.0 Suspension

15.0 Refunds to Responsible Parties

16.0 Dishonors and Disputes

17.0 Chargebacks

18.0 Force Majeure

19.0 Privacy

20.0 Indemnity

21.0 Termination

22.0 General

23.0 Definitions

Contact

Contact Modal

Contact us

Welcome

Last step!