Background
Warragul Dental Care has been locally owned and operated for over 35 years. The practice is supported by a dedicated team of professionals, including dentists, dental nurses, a hygienist and front of house staff. Services offered by the practice include general dentistry, braces, dental dentistry, dental implants, treatment for headaches and face pain, sleep apnea and snoring, emergency dentistry and Invisalign.
Warragul Dental Care became a DentiCare provider in 2016 and have reported year on year growth in payment plan submissions as well as high team and patient satisfaction levels with the solution.
What were Warragul Dental Care’s challenges before using DentiCare?
We didn’t have any payment plan options for our patients and a lot of patients were unable to accept treatment as they didn’t have the funds available to start. We needed to find a way to let our patients start treatment without full fees up front.
How has DentiCare helped?
The solution was easy to set up, there was minimal paperwork for our patients to complete and easy from our end to manage. There are no credit checks and it’s non-invasive from a patient’s perspective. We also chose DentiCare because we know the money is guaranteed once approved by DentiCare so we don’t need to chase up money.