East Adelaide Dental Studio has served the Glenside, Fullarton, Burnside, Adelaide Surrounds communities for more than four decades. The practice is supported by a dedicated team of professionals, including dentists, dental nurses, a hygienist and front of house staff. Services offered by the practice include general dentistry, dental dentistry, dental implants, sleep apnoea and snoring, emergency dentistry and Invisalign. Since becoming a DentiCare provider in 2017 they have reported an increase in case acceptance, as well as high satisfaction with payment plan approval and response times for best possible patient care.
What problem did DentiCare solve?
The solution was easy to set up. There was minimal paperwork for our patients to complete and easy from our end to manage. Also, there are no credit checks, so it’s non-invasive from a patient’s perspective. We also chose DentiCare because the approval process is stress-free and straightforward, creating a positive experience for the patient.
What has the impact been for your patient community and your practice team?
DentiCare has allowed us to open our doors to so many new patients. People who need emergency dental work or are in constant pain who need comprehensive treatment now have access to the treatment they need without the added pressure of upfront payment or financial strain. These patients are so happy with the ease of it all that they refer us on to friends, family and co-workers. Having a reliable, easy to understand product like DentiCare has made our job easy.
How would you describe the support that is offered by DentiCare to your practice and patients?
The support provided to our practice and patients is outstanding and we find DentiCare staff very helpful and friendly to speak to. DentiCare provides a guarantee on $9k for treatment to our practice and completes debt collection if necessary – saving staff time and headaches chasing overdue accounts.